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What to do if your songs seem to be missing

Updated today

Rest assured, they're almost certainly not lost for good!

Here's how to find them:

  • Check in the Trash Bin
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  • Make sure you've signed into the right account!
    Often times, we see that members originally created an account via one method (like Apple signon), but then try to sign-in via a different one (like Google), inadvertently creating a new account (!).
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  • If you're sure you're in the right account, check your folders
    You may have accidentally moved a song into one of them.
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  • Wait a little bit
    Sometimes serverside issues can temporarily hide songs; you'll typically see them again in a few minutes or (more rarely) an hour later.

If you're still not finding some or all of your songs, drop us a line (via the messenger icon on the bottom right) with as many details about the missing songs as you can.

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